CUSTOMIZE NOW
Problems Encountered by Customers Before Placing an Order
1. What is the MOQ?
2. Can it be customized? Can I prioritize the drawing first to confirm before ordering?
3. Can you take photos of the products you are currently making for reference?
4. Is it possible to send out catalogs?
5. Is it possible to provide a production flow chart after placing an order?
6. Can you recommend the right size and thickness for this product?
7. What is the HS code of the product? Is it possible to provide packing information such as gross weight box size first?
8. Why do your prices not match the prices on the website?
9. How long does it take to update the design of a previous design to ensure that the mold will not fail?
10. Do you provide OEM?
11. What are the accessories for badges/keychains?
12. What do you recommend for award webbing?
13. Does iron material rust?
14. Is the color shade colored by that standard?
Delivery/Transportation Issues
1. Can I make a sample first? How long does it take for the sample to be delivered?
2. How long does it take to produce a direct large-volume production lead time?
3. What is the mode of transportation? (express, ocean, air, railroad how long)
4. Is DDP available and how much is the shipping cost?
5. Is it possible to offer a one-piece delivery model?
6. Is it possible to offer FOB shipping to a designated forwarder's location and handle customs clearance?
7. If the shipment is lost, what is the EXW processing method, FOB processing method, DAP processing method, DDP processing method, etc.? DAP processing yes?DDP processing yes?
8. What is the method of compensation if the product is broken during transportation?
9. What is the shipping cost to XXX address?
10. Is it possible to just take a photo to confirm the sample without sending it?
Payment
1. Is it possible to put down 30% or 50% deposit and settle the final payment after confirming the finished drawing before shipment?
2. Why is there a payment processing fee?
3. Are monthly payment options available?
4. Is it possible to pay by credit insurance/PayPal/Wire transfer/Western Union?
5. Is it possible to offer L/C 90 days or O/A (30/60 days) payment options?
6. How can I pay on Ali's platform with Xinbao without charging customs duty?
7. How many points of tax can I write?
Company Strength and Product Qualifications and Advantages
1. What certifications does the company have and where are its main markets?
2. What is the factory's monthly output? What is the factory's floor space?
3. How many people are in each department of the workshop?
4. What are some of the brands you have worked with?
5. Is it possible to visit your factory?
6. Have you ever attended a trade show?
7. When was the factory founded?
8. Where is the plant located?
9. Are you a factory or a trader?
10. The major client brands that have worked with the client's country are?
11. Do all employees pay social security?
12. Can you provide export documents?