Questions of Creating Metal Crafts
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Factory Question
Q: Who we are ?
A:
Custom Crafts is your one-stop solution for custom metal crafts. We are not only a professional custom military coin maker, but also a custom enamel lapel pins maker, we offer a wide range of customizable options to fit your promotion plan needs. You just have to provide the concept and ideas and we’ll take care of the rest! Trust us to deliver high-quality and personalized gifts for your valued customers.
Q: Why choose us?
Free Service: Custom Crafts provides you with FREE artwork and design for your custom item; whether it is a custom enamel pin badge, military coin, or custom Dice we got you covered!
Factory Direct Price: As a factory-direct military coin maker and enamel pin badge maker, we offer competitive prices and avoid misunderstandings in communication.
Good Service: As a leading custom metal crafts manufacturer in the industry, we make sure to deliver our product to our customers in the fastest way(Delivery Time: 1-3 weeks), no matter where you are.
High Reputation: We are one of the most professional metal gift creator in China. Our client tale includes many famous brands, for example Disney, Coca-Cola, and Mcdonald’s.
Q: What product we can make for you?
A:
As a professional military coin maker and enamel pin badge maker, Custom Crafts pride ourselves on our ability to create custom products that meet the highest standards of quality and craftsmanship. From custom enamel lapel pins to cufflinks, we offer a wide range of personalized crafts that can be customized to your exact specifications. Contact us today to learn more about our services and how we can help you create a truly unique and memorable products.
Q: Where we are located in?
A: We are located in Zhongshan city, where is very close to Guangzhou, Shenzhen and Hongkong. Just half an hour away from Guangzhou by train.
Our city is very famous for the Revolution leader Sun Yat-sen. During you visit our company, you can enjoy attractive history, culture and beautiful natural scenery in the city, it is a very suitable place for human to live.
Order Questions
Q: How do I inquiry quotation from you?
A: Please send us your design (logo), size, quantity, plating, then our professional staffs will offer you a good quote within 10 minutes.
If you have no idea, please just send us your logo and quantity, We will offer our best suggestion for you.
Q: When can I get the quotation for my inquiry?
A: Usually 1 minutes online reply, 5 minutes quote price, 10 minutes invoice provide, 7×24 hours online for you. 5-8days sample production, 15-18days mass production. 3-5days shipping time.
Q: How to order after quotation?
A: Pls pay 30% deposit by Paypal, T/T, Western Union after get our quotation, and we support free AI design to you to confirm before make sample; will also confirm the finished product with you before pay 70% balance to shippping.
OEM Questions
Q: Do you offer free artwork?
A: Yes, We do, and will confirm the AIdesign with you before sample; confirm the finished product with you before shippping.
Q: How much will be the sample fee?
A: If you need our existing samples to check quality just need to pay the shipping fee.
If you need your design samples, you just need to pay the mould fee and shipping fee.
Q: How long will you keep the mould in your factory?
A: Normal we can keep it 3-5 years.
Q: How to get a quotation?
A: Please send us your design (logo), size, accessories, plating and quantity, then our professional staffs will offer you a good quote within 10 minutes.
If you have no idea, please just send us your logo and quantity, We will offer our best suggestion for you.
Q: How to finish my order?
Q: How to finish my order?
A: 1) Send your design picture, size and quantity.
2) Receive our factory quotation sheet.
3) Pay deposit to continue placing order.
4) Confirm AI design and get digital proof.
5) Production and confirm sample via pic or video.
6) Pay balance and shipping to receive tracking number.
Service Questions
Q: What's your MOQ?
A: Our MOQ is 1pcs.
Q: Do you support OEM?
A: Yes, we are an OEM factory.
Q: Are you a factory or trade company?
A: We are a factory which located in Zhongshan City , Guangdong Province.
Q: How can I pay for my order?
A: we make EXW, FOB, DDP, DDU shipping terms,
we support Paypal, T/T, Western Union.
Please fill in the form , and we get touch with you as soon as possible !
