FAQ CATEGORIZE

( click and you will read what you want to know about  our crafts Immediately )

Factory Question

A:   We are one of the most professional metal gift manufacturer in china, focusing on solving the questions of promotion plan for our valued customers. If you want to run a promotion plan and purchase many promotion gifts, even if concept & creation or execution of the ideas, please let us know , we will do the rest for you ! 

A:   1.Free Service: We can provide you with FREE artwork and design of your item. 
       2.Factory Direct Price. without the middleman, you can get more benefit, and avoid misunderstanding in communication. 
       3.Fast Delivery Time: 1~3 weeks. We make product ourself, so we can control the process very well. And you never need to worry about the quality of Mass-Production is poor than that of samples. We always inspect every product step by step. 
       4.Professional Sales-Team. We have a young and passional work-team. they are careful, patient and professional, will offer you the excellence you need. 
        5. Good cooperation with forwarder and courier to ensure a save and rapid delivery. No matter it is by sea, by air or door to door service. 
        6.High Reputation. We have won great honor from working with many famous brands.
        7. Our Philosophy: We will smile and never say never—because there is always a way. 

 

A:   Our company specializes in making high quality badges, medals, keychains, lapel pins, coins, bookmarks, cufflinks, tie-clip, bottle opener, letter opener, dog tag, golf divot, spoon, pendant, clothes accessories, and some other tourist souvenirs and gifts. All of them can be custom-made according to your specifications. 

A:    We are located in Zhongshan city, where is very close to Guangzhou, Shenzhen and Hongkong. Just half an hour away from Guangzhou by train. 
 Our city is very famous for the Revolution leader Sun Yat-sen. During you visit our company, you can enjoy attractive history, culture and beautiful natural scenery in the city, it is a very suitable place for human to live. 

Order Questions

A:  Please send us your design (logo), size, quantity,  plating, then our professional staffs will offer you a good quote within 10 minutes.

If you have no idea, please just send us your logo and quantity, We will offer our best suggestion for you.

A:  Usually 1 minutes online reply, 5 minutes quote price, 10 minutes invoice provide, 7×24 hours online for you. 5-8days sample production, 15-18days mass production. 3-5days shipping time.

A:   Pls pay 30% deposit by Paypal, T/T, Western Union after get our quotation, and we support free AI design to you to confirm before make sample; will also confirm the finished product with you before pay 70% balance to shippping.

OEM Questions

A:  Yes, We do, and will confirm the AIdesign with you before sample; confirm the finished product with you before shippping.

A:  If you need our existing samples to check quality just need to pay the shipping fee.
      If you need your design samples, you just need to pay the mould fee and shipping fee.

A:   Normal we can keep it 3-5 years.

A:  Please send us your design (logo), size, accessories,  plating and quantity, then our professional staffs will offer you a good quote within 10 minutes.

If you have no idea, please just send us your logo and quantity, We will offer our best suggestion for you.

Q:  How to finish my order?

A:  1) Send your design picture, size and quantity.
      2) Receive our factory quotation sheet. 
      3) Pay deposit to continue placing order. 
      4) Confirm AI design and get digital proof. 
      5) Production and confirm sample via pic or video. 
      6) Pay balance  and shipping to receive tracking number. 

Service Questions

A:  Our MOQ is 1pcs.

A:  Yes, we are an OEM factory.

A: We are a factory which located in Zhongshan City , Guangdong Province.

A:   we make EXW, FOB, DDP, DDU shipping terms,

       we support Paypal, T/T, Western Union.

Any Other Questions about Crafts or Our Services ?

Please fill in the form , and we get touch with you as soon as possible !

If you want to get the professional guide,please leave your message,we will contact you as soon as possible !